Internet Marketing 101: Email trends for 2010

With 2010 mere days away, most marketers are frantically putting the finishing touches on marketing plans. Before focusing too hard on video or social ad formats, however, marketers should plan a bit more in email. Email is old, you say? Email is proven, say the experts.

by Kristina Knight

Blaine Mathieu, chief marketing officer with email hub Lyris, insists that email will continue to be a strong force in marketing through the New Year. Here are Mathieu’s top five trends for 2010.

1) “Email will continue to be an anchor for multimedia and online marketing,” said Mathieu. “All indications are that email will continue to grow into 2010. Email is recognized as the highest ROI form of online marketing and it’s measurable. Even though email is the ‘grandfather’, it really is the cornerstone and will remain.

2) Mathieu also expects to see more integration between email and social ad platforms. “As part of the social mix, online marketers will continue to integrate social media with email marketing to ensure that brands, projects and products are cross-marketed and connecting with consumers.

3) More than just social integration, though, Mathieu expects to see integration of most other online ad formats and email through 2010. “It’s always the promise on the horizon,” said Mathieu. “But in 2010 you’re going to see more progress toward truly achieving integrated marketing. Any marketer not using integrated tool sets is doing a disservice to the brand. Entire organizations will be working with social applications to connect with the consumer base.”

4) And forget about online analytics. In 2010 the trend will be to move away from when or where consumers are clicking ads and move toward optimizing programs to keep consumers engaged for longer periods of time. “[Marketers] will begin to know marketing analytics and not just web/online analytics. They will know what happens after the click, how the consumer becomes engaged/disengaged and how they interact with the website as a whole.”

5) “Finally, mobile will be a big trend,” said Mathieu. “It’s been ‘the year of mobile’ for several years but in 2009 we finally saw a mindshift begin. That shift in mindset that mobile was the away-from-office computer will help marketers connect with consumers in a new and different way. [This will] drive mobile campaigns and push mobile-accessible websites.”

Overall, Mathieu expects 2010 to be slightly simpler for marketers as integrated tool suites launch and become more familiar. These suites will make it simpler for a singular campaign message to be heard from email through social and into video and mobile. As for what Mathieu is looking forward to?

“As I said, you have mobile driven by newer devices and you’ve got the tools ready to be used. You have social marketing coming into its own and the analytics tools that are simpler to understand,” he said. “So I’m looking forward to taking advantage of the convergence of all these trends in 2010.”

Tags: 2010 forecast, email forecast, email marketing, email trends, Lyris

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Google Assists Businesses Locate AdWords Professionals In Beta

 
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Mountain View, California — Companies that are looking for some assistance with their AdWords campaign may now rejoice to receive some thanks to Google. Google has launched a beta search platform that allows people to search for AdWords Professionals those certified by the company who can help manage their campaigns based on location and budget.

On the new Google Professionals Search homepage, people can search by location and budget they wish to allocate on a weekly basis, and allows you to find people who are approved by the Google Adwords Professional certification.

A promotional statement on the page suggests that would-be users “Find a Google certified professional or company to help you manage your AdWords campaign.”

The service is currently in beta and only available for US based customers.

Advertising Professionals are those engaged in online marketing , similar agencies, and other individuals such as search engine marketers (SEM s), search engine optimizers (SEO s), and marketing experts, who have been certified and authorized by Google to manage AdWords accounts.

This roster of professionals may have many individuals and agencies scurrying to get certified and listed and paying the $50 per week. They can assist publishers with different aspects of managing and creating an AdWords accounts. Advertisers who do not wish to invest the time and resources required to master AdWords often hire Advertising Professionals.

After an initial search is conducted, searchers can further prune the results even more by specifying additional services offered by these agencies in Google’s database.

Additional Services encompasses areas such as online display advertising, search engine optimization , traditional advertising (print, TV), web designing, website analytics, affiliate programs, new media (mobile & social networks), creative and design services, call recording and tracking, auto-optimization tools and marketing consultancy.

Then there are other areas linked with locations, budgets, and the type of assistance that is needed. Google releases dozens or hundreds of suggestions when everything is said and done.

While it is praiseworthy to note that Google has introduced this program — but the fact is that it costs money to get listed and requires taking a Google generated test only to pass seems a bit unfair. And with so many search marketing companies out there, it can be pretty backbreaking to try and find the right company for you. Research will always pay off and this simple tool by Google is sure to help.

The search only lists companies that have been certified by Google to manage AdWords accounts including ebrandz.

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30 top online-shopping trends

Dec 28, 2009 (http://www.couponsherpa.com/ - McClatchy-Tribune News Service via COMTEX) — As access to the Internet grows, so grows online shopping. Despite the recession, the e-commerce market is enjoying double-digit growth, fueled even further by holiday shopping. In anticipation of this growth, online merchants launched marketing programs earlier than ever this year, with a strong emphasis on price discounts and free shipping.

Such enticements fuel a fair amount of this growth, but online shoppers also increasingly appreciate the convenience and improved data security they find at e-commerce Web sites. Studies also show content-rich Web sites with networking opportunities are drawing the bulk of online consumers.

Coupon Sherpa did some homework and found the top 30 trends that will help you better understand the online-shopping experience. All statistics refer to online shopping in the U.S., unless otherwise noted.

WHO IS BUYING ONLINE 1. Mothers are the fastest growing online shopping demographic.

2. 63 percent of people who shop online are women.

3. Shoppers under age 45 are spending more online, while purchases by older consumers have declined.

4. More than half of Internet users _ totaling $875 million Americans _ make at least one online purchase per month.

5. Online shopping is forecast to reach $329 billion by 2010 _ increasing to 13 percent of all retail sales and encompassing almost half of all households.

6. Americans spent more than $115 billion online in 2008, representing roughly 10 percent of the total domestic market.

GEOGRAPHIC BREAKDOWN 7. Over 85 percent of the world’s online-population has used the Internet to make a purchase.

8. The world’s most avid Internet shoppers are South Koreans, with 99 percent of Internet users in that country having shopped online.

9. German, UK and Japanese consumers come in a close second, with U.S. consumers trailing in eighth place.

10. China’s shoppers don’t appear to feel the impact of the international recession, having more than doubled online purchases in the last year.

11. In 2006, only 10 percent of the world’s online population (627 million) had made a purchase over the Internet.

12. The developing markets of Kenya, Philippines and India are currently driving developments for micro-credits and micro-payments (very small loans and payments) WHAT WE ARE BUYING 13. Books are the most popular online purchase, followed by clothing/accessories/shoes, videos/DVDs/games, airline tickets and electronic equipment.

14. One in four online shoppers now purchase airline tickets via the Internet.

15. Sales of cosmetics/nutrition supplies and groceries have jumped nine and eight percentage points respectively in just one year.

16. Consumers are willing to pay between 20 to 99 percent more for a 5-star rated product than for a 4-star rated product.

WHERE WE SHOP 17. Amazon.com is rapidly becoming consumers’ default option when planning an online purchase. Consumers start at Amazon because they anticipate a positive experience at a good price.

18. Amazon has swiftly nudged out eBay as the most popular shopping site, with eBay sales falling 1 percent and Amazon’s sales increasing 31 percent in the fourth quarter of 2008.

19. Invitation-only sites have moved sales of luxury goods online to easier serve those with disposable incomes.

20. The security of a site influences where we shop more than rewards and discounts. Roughly 75 percent of online consumers fear fraud and/or identity theft.

21. Consumer “must haves” for a shopping Web site include ease of use, limited personal-information requirements, some free content, and secure transactions.

22. More than half of the top Web sites post videos to help sell products or services, or to enrich the user’s experience.

23. The most successful sites allow users to interact with each other by offering gift registries, “send to a friend” options and product reviews. These features encourage shoppers to linger longer on a merchant’s site.

HOW WE SHOP ONLINE 24. People frequently re-visit Web sites with quality products and transparency in dealings.

25. 60 percent of online shoppers mostly buy from a single site, showing a unique loyalty.

26. 60 percent of online consumers prefer to pay with credit cards, with one in four choosing PayPal.

27. One-third of online shoppers use a search engine to find what they’re looking for and about one-fourth find web sites by word of mouth.

28. 58 percent of online consumers own a Web-enabled cell phone and one in 10 purchase products and/or services with the device.

29. Over 65 percent of people use the Internet to research products before buying them from a local store.

30. Customers prefer to contact sales or customer service via online chats, as opposed to phone contact.

SOURCES: 2008 Nielsen Global Online Survey; PriceGrabber.com Consumer Behavior Report; comScore.com Benchmark Study 2009; Jupiter Research Survey 2008; Cisco’s Internet Business Solutions Group Survey 2008; iQuantum Pty Ltd; Research and Markets 2008-2009 studies; comScore/Kelsey, October 2008 ___ (Coupon Sherpa is the penny pinching, coupon clipping, deal digging, Himalayan haggling, he-man of bargains. Visit http://www.couponsherpa.com/ for more shopping advice, insider tips, and coupons.) ___ (c) 2009, http://www.couponsherpa.com/ Distributed by McClatchy-Tribune Information Services.

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Social media marketing: 5 must-read books

December 28, 2009 06:00 AM ET

Computerworld - When the Internet arrived for mass public consumption in the mid-’90s, a whole new world of advertising to and communicating with customers and potential customers cracked open its gates. Companies of all sizes began creating Web sites and putting their products online; some companies, such as Amazon.com and Overstock.com, existed only on the Web.

More recently, we saw blogs, wikis, virtual worlds and other online communities turn customer communications into a two-way street. But perhaps the most disruptive changes have come in the last couple years as social media marketing began in earnest, with companies directly communicating back and forth with their customers online through social media networks like Facebook, Twitter and MySpace.

So what does it all mean? If your company isn’t yet participating, how do you evaluate it all and decide if you should join in? Where do you begin?

Start right here with this guide to five “must-read” books on social media marketing to help answer your queries, plan your strategy and get you on the road to better communications with your customers.

SocialCorp: Social Media Goes Corporate by Joel Postman
(New Riders, Dec. 2008, $30)

SocialCorp: Social Media Goes Corporate book cover

Talk about getting right to the point — this well-laid-out book is filled with great references and “why didn’t I think of that?” ideas for getting your company into the right frame of mind to begin a social media marketing project. Want to know who else is diving into the social media pool? Check out the detailed case studies with companies like U-Haul, Electronic Arts and the American Red Cross.

There are sections on social media ethics, corporate risks, government regulations and more. One key section describes techniques for reaching the right audiences, from creating relationships with popular bloggers to creating social media newsrooms to get your news out to viewers.

Friends with Benefits: A Social Media Marketing Handbook
by Darren Barefoot and Julie Szabo
(No Starch Press, Nov. 2009, $25)

Friends with Benefits: A Social Media Marketing Handbook book cover

An easy-to-use A-to-Z guide with some very helpful extras, including a “Damage Control In the Digital Age” chapter on how social media tools can help your company when things go wrong. Remember, at some point things will probably go wrong, and these tips will be nice to have in the back of your mind.

What’s also very valuable is that the authors present detailed “how-to” basics for every popular social media platform, from Facebook and MySpace to Twitter and even video-sharing sites like YouTube, to help your corporate communications gain their best audiences. Hints on how to measure your audiences, how to respond to comments left by site visitors and how to find just the right tone for your customer-facing communications are also very useful.

The New Rules of Marketing & PR: How to Use Social Media, Blogs, News Releases, Online Video, and Viral Marketing to Reach Buyers Directly, Second Edition by David Meerman Scott
(Wiley Books, Jan. 2010, $20)

The New Rules of Marketing & PR, Second Edition book cover

To me, a great “how-to” book is one in which I do a lot of yellow highlighting to accentuate important information. In this book, some of the pages are teeming with my yellow ink. Scott presents great can-do ideas with passion and plenty of examples and advice.

His key message: Make your social media marketing efforts shine by transforming your company into an information source for users who are hungry for resources to help them make product buying decisions. Let your readers establish your company as the expert in your market, then reap the benefits by watching them come to you when they are ready to buy.

(Note: This second edition is an extensive revision of Scott’s 2008 bestseller, updated for the latest social media trends. Not yet available, it’s due to ship in January 2010.)

The Social Factor: Innovate, Ignite, and Win through Mass Collaboration and Social Networking by Maria Azua
(IBM Press, Aug. 2009, $27)

The Social Factor: Innovate, Ignite, and Win through Mass Collaboration and Social Networking book cover

This book has one simple goal — to help companies clearly see how social media tools can bring together customers, employees, partners and others in communities that will make them stronger and more competitive.

If you’re looking for a how-to guide on actually using social media tools, this book isn’t it. But if you want a clear and ultra-detailed look at how social media marketing ties in with human thinking and behavior, collaborative communications, our mobile society and IT innovations from cloud computing to open source software, then The Social Factor adds some fascinating analyses to the puzzle.

The New Community Rules: Marketing on the Social Web
by Tamar Weinberg
(O’Reilly, July 2009, $25)

The New Community Rules: Marketing on the Social Web book cover

Know what you want to get out of your social media marketing strategy and keep those goals in mind every step of the way. That’s the key message in this detailed and authoritative book, which shares loads of examples and great case study anecdotes about companies that have seen their relationships with customers change and improve by communicating back and forth with them online.

Among the valuable tips included are how to determine your resources for the project in dollars and staff time, and how to select just the right mix of blogs, social media sites and other outlets for your company’s messages.

Todd R. Weiss is an award-winning technology journalist who wrote for Computerworld.com from 2000 through 2008. He’s now a freelance writer, covering technology news, cool tech gear, open source and more. Follow him on Twitter at http://www.twitter.com/TechManTalking.

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Five Search Marketing Predictions For 2010

Staring into a crystal ball is a dangerous undertaking, especially when you’re attempting to predict the future of a market as dynamic as paid search. Leading analysts continue to project that paid search marketing spend in the U.S. will grow from $13 billion in 2009 to $26 billion by the year 2014. But how this growth will happen remains unclear. One thing is certain, as more dollars flow into paid search, the number of tactics, targeting options and channels available for search marketers will need to grow to ensure that search campaigns can deliver ever-increasing ROI. Here are five predictions for macro-trends that will fuel the next phase of paid search growth.

High keyword prices will drive marketers to try new strategies to boost ROI

While the growth in the number of searches occurring each month may be beginning to slow, the pace of advertiser dollars pouring into paid search won’t. The result: rising keyword prices are here to stay. According to Forrester Research, two-thirds of marketers report that high keyword prices are their biggest challenge in paid search. More importantly, this is a problem that can’t be solved with just a better bidding solution. Smart marketers will be forced to focus on driving increased ROI from their campaign tactics, through a combination of intelligent keyword management, testing, and targeting.

Optimizing for Quality Score will top the list, as an easy way to drive costs down and conversions up through effective keyword selection, match type refinement and use of negatives. Options such as geographic and demographic targeting will also see increased adoption. Expect geotargeting tactics to move beyond the realm of traditional local and financial services players and be used by more traditional national advertisers and retailers. Marketers that invest in testing and applying these tactics will reap not only increased ROI and revenues, but strategic advantage in an increasingly competitive market.

Paid search will become more integrated with the enterprise

With search representing over half of digital marketing budgets, it was only a matter of time before C-level executives took notice. For large advertisers, search now represents tens of millions of dollars in marketing spend annually—and this surge in spending happened almost overnight. As a result, paid search marketing programs are still managed separately from traditional marketing and business units.

Going forward, however, expect organizations to integrate paid search budgeting, reporting and controls more tightly into business units, rather than continuing to allow search to operate as a purely standalone unit. The result of this tighter integration will be a rethinking for search marketers in terms of how reporting and KPI’s are organized and more importantly how this information is communicated upward in the organization through the use of dashboards and proposals for investment. For search marketers who can adjust to this changing landscape, the reward will be more executive buy-in and larger budgets.

Paid search will go multi-channel

Multi-channel marketers have always been at a disadvantage in the search marketing game. According to research by Yahoo and comScore, over half of online shoppers research on the web before purchasing in another channel, such as in a store. That means that search marketers are missing out on credit for half of the revenues their campaigns are driving. In recent years, however, the tools and techniques for measuring across channels have become increasingly accessible—whether it’s tying dynamic phone numbers to keywords, or taking in store surveys to measure search referral traffic.

As marketers perfect these techniques, expect multi-channel merchants to get smarter about how much and where they are spending their search dollars to drive both online and offline conversions. By identifying the whitespace where offline buyers are researching and servicing their needs, multi-channel merchants can find new, low cost keyword inventory to drive profitable expansion of paid-search programs.

More money will flow to the content network

The Google content network already reaches 80% of internet users and accounts for a large and growing percentage of overall PPC spend. But changes by Google in the past year have made targeting on the content network more powerful than ever. With the ability to target not only based on keywords, but also on placements, marketers can now narrow in on audiences exhibiting very specific behaviors.

For example, if you are selling sports equipment you can target your ads to people reading the sports section of their local newspaper and adjust the content of your ad based on keywords that are in the article such as “tennis” or “golf.” Being able to refine and control where ads are shown not only gives marketers the comfort of knowing their brand is safe, but also allows them to acquire higher value clicks and ultimately a higher return on their ad dollars. With a new set of software tools emerging that help marketers manage and optimize placements at a granular level, expect more paid search dollars and attention to flow towards the content network.

Facebook and Twitter will emerge as serious challengers to Google

Search engines today serve over 25 billion queries a month in North America alone, with the lion’s share of those queries serviced by Google. But it’s never too early to watch out for the new kid on the block. Facebook today handles over a billion queries a month, and that number is growing. With such a large audience, it’s hard to believe they will allow those searches to go un-monetized for long. Expect Facebook to extend their own search technology to allow users to query the stream of user-generated content in their news feeds. When they do, users will find it much easier to get recommendations from friends on where to go for the best pizza, whether or not they should buy an iPhone, or which movie they should see this weekend. Once this happens, expect lots of advertising dollars, particularly for keyword placements, to follow quickly.

Search marketers will have to adjust to a different, more social, keyword set and tailor their messaging to the needs of social networkers. In doing so, however, they will be able to catch consumers earlier in the consideration cycle than they can on traditional search engines like Google and Yahoo! Since people looking for recommendations from friends are still in the research phase of buying a product—and they place great trust in recommendations that come from their social networks—the value of these clicks could potentially be high.

While you can’t chase all of these trends, smart marketers will apply the right ones for their business. Whether it is improving measurement, campaign quality, audience targeting or simply finding new channels, marketers who can capitalize on some of these trends first will likely have a leg up on the competition. If you see other trends in the marketplace, I’d love to hear your predictions in the comments section below.

Opinions expressed in the article are those of the guest author and not necessarily Search Engine Land.


Matt Lawson is director of marketing for Marin Software, bringing a breadth of online marketing, web analytics and search experience to the company.

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Why you can’t ignore the email newsletter as an online publishing model

I spent several days recently researching a story about the business of email newsletters. Greg Cangialosi, CEO of Blue Sky Factory, an email marketing agency in Baltimore, gave me some great insight. gregcangialosi.jpgI asked Greg (pictured left) about the business model approaches of email newsletters vs. Websites, from an advertising and monetization perspective.

He said, in a nutshell: “The difference between Website and email advertising is the targeted nature of the [email] list of people. If that list demographic fits the target of the advertiser, they’re going to get a good response rate.”

Greg pointed to successes like Daily Candy and Thrillist as successful email newsletter companies, and talked about two of the local ones his company provides email newsletter services to: CityBizList in Baltimore and ExecutiveBiz in Washington D.C.

One of the big advances in recent years in email newsletter technology, Greg said, are the features involving sharing with a social network.

Companies disseminating email newsletters can embed them with options that allows the user to share the information on Twitter and Facebook, thus helping them grow their email subscriber base organically and through word of mouth. Pretty cool stuff.

Hit the jump to check out my full story on the topic.

Newsletters: An idea so old it’s new
Niche e-mail publications thrive in age of social media, newsfeeds
By Gus G. Sentementes

Will Davis may prefer to get his news and information through slick new methods, such as online social networking sites and news feeds, but he still keeps one old-tech method coming to his inbox: the e-mail newsletter.

“I know if the information becomes one of 40 [news] feeds, it’s less likely to cut through the clutter to me,” said Davis, a 33-year-old Baltimore marketing professional who subscribes to two industry newsletters based in the Mid-Atlantic. “Because [newsletter] e-mails are a digest, you get all that information in one place.”

Several electronic industry newsletters with a journalistic bent have taken root from Baltimore to Washington over the past decade. They have hung on through the recession and at least some appear to be growing steadily.

Meanwhile, other kinds of news outlets - from print to television to some online news outlets - have had to retrench, cutting employees and content as the advertising market has shrunk. Digital media experts think that e-mail newsletters, which typically target niche audiences with news about their professions or interests, will remain a strong and viable business in the coming years, partly because a steady e-mail subscriber is generally regarded as more valuable to many advertisers than a less-predictable Web page visitor.

Industry observers point to the sale of Daily Candy, a popular fashion, food and events newsletter, to Comcast last year for $125 million as a sign of the potential strength of newsletters.

“I think it’s one of the best solutions going into 2010,” said Amy Webb, who runs Webbmedia Group, a Baltimore-based digital media consulting firm that works with Fortune 500 companies. “The newsletter, I would say, is making a comeback,” Webb said.

“The people having success with it are not the ones buying large distribution lists. … The ones doing a good job are growing organically and producing superior content that fits a niche, which is what newspapers used to do until they became very generalized.”

Even as online sources of news proliferate, from social networking sites to blogs to syndicated news feeds, the e-mail inbox remains a coveted spot for content producers and marketers.

Lori Connolly, director of research and analytics for Merkle Inc., an online database marketing company, called e-mail a “linchpin” for users’ ever-evolving online habits. In a recent study, Connolly found that 42 percent of people who use online social networks also check their primary e-mail accounts more than four times a day. “E-mail is a vital part of everyday life,” Connolly said.

Many of these industry newsletters employ editors and a few staff or freelance writers. In most cases, these editors are aggregating content from news sites and blogs from across the Web, and sometimes producing their own original content.

In Baltimore, CityBizList offers a free general business newsletter and another focused on commercial real estate, targeting top-level executives and professionals. It was started in 2005 by Edwin Warfield, former owner of The Daily Record, a Baltimore business and legal newspaper. Its Baltimore publications have a combined subscriber base of 31,000, while offering similar newsletters in nine other U.S. cities.

The company has a couple of editors and freelancers, and outsources some of its digital production to a firm in India, according to Jay Rickey, editor and publisher of the commercial real estate newsletter.

The company has a Web site, but its meat and potatoes - where the advertisers want to be - are in its newsletters, according to Rickey. “We’re really targeting a specific market with hyper-local business news, and the e-mail product is what sets us apart from others out there,” Rickey said. “It’s a vital part of our business.”

In Washington, SmartBrief has been producing industry-specific newsletters for 10 years. The company, which has about 100 employees, has been profitable since at least 2002, when publisher Merritt Colaizzi said she joined.

SmartBrief has 150 e-mail newsletters that go out to niche industry groups on a regular basis, and which are assembled by a staff of independent editors. The total number of subscribers to all its e-newsletters is three million, Colaizzi said.

“It has accelerated very rapidly,” Colaizzi said. “When I came here, we had 200,000 readers.”

SmartBrief editors will flag the essential stories of the day, summarize them, and offer links to the original content elsewhere on the Web. Colaizzi sees SmartBrief as providing an essential, yet free, service to busy professionals and leaders who need to keep abreast of the latest news in their industries. “The need for what we do is only getting more and more serious,” said Colaizzi. “As more sources proliferate and people have less and less time, our mission is to save people time and keep them smart. People have to do more with less. They don’t have executive assistants to hunt down news stories for them.”

Another Washington-based company, FierceMarkets Inc., pumps out 29 e-mail newsletters and has 950,000 subscribers. The newsletters focus on specific industries, such as wireless or biotechnology. It has 40 employees, with 10 staffers who work on content production, which includes a mix of briefing and linking to outside news stories and some original reporting.

“We recognize that we’re not the only source of news that we cover,” said M. Sean Griffey, FierceMarkets president.

The company, which launched in 2001, has been profitable “since day one,” he said.

Davis, the Baltimore marketing executive, subscribes to a SmartBrief newsletter and another one in the region, Potomac TechWire, to keep abreast in developments in advertising, marketing and technology trends in his industry and the region.

He uses an application called Google Reader to scan news feeds from more than 40 Web sites and blogs. But sometimes, he’s grateful to get worthwhile information passively delivered to his e-mail inbox so he can quickly scan it.

“It is a timesaver,” Davis said

Posted by Gus Sentementes at 8:48 AM | | Comments (0)
Categories: *NEWS*, East Coast, Entrepreneurs & Risk Takers, Media, Online Advertising, Social Media
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Internet Marketing - Why 2010 Will Be A White Knuckle Ride For Web Marketersv

Next year 2010 will be one of the most challenging times for web marketers, mainly because of new FTC Guidelines & “ALL” the recent changes within Google.

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by Titus Hoskins
December 21, 2009


Titus Hoskins

Titus Hoskins owns and runs numerous sites on the web. To receive more useful marketing tips and to discover the latest Marketing tools which will help promote your own website visit his main site: http://www.bizwaremagic.com

Titus Hoskins has written 37 articles for PromotionWorld.
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Next year may just prove to be one of the most challenging times for pursuing online or Internet marketing on the web. It may just be a watershed moment for many marketers struggling to keep abreast of all the different factors which have come into play in recent months.

Most of these changes will stem from two main sources for potential upheaval: the first being the New FTC (Federal Trade Commission) Guidelines regarding Testimonials and Endorsements and the second being “ALL” the recent changes within Google.

Actually, we already have the new FTC Guidelines which came into effect on Dec. 1st of 2009, but how these new rules are enforced will play out in the coming year as test-cases are brought to court.

Basically, these new rules call for absolute disclosure and full transparency regarding Testimonials and Endorsements when a product or service is being offered for sale. Any business (monetary) relationship between the endorser and the company must be made known to the potential buyer. Obviously for those in online or affiliate marketing this could have a great impact if these new rules are strictly enforced.

Just imagine all the website owners and bloggers who slap a few banners or affiliate links on their sites to cover hosting or operating costs… will they now have to disclose all these business arrangements? For professional affiliate marketers and the companies/products they’re promoting, these new guidelines could cause potential headaches and/or legal ramifications since a general blanket disclaimer on their sites will no longer be suffice. To help solve this problem, many of the major companies are now placing an “affiliate” tag on all their banners and making it obvious a business relationship exists with its affiliates.

In addition, many online marketers are placing additional disclaimers, affiliate seals and in other ways making it known certain links are indeed affiliate links and a relationship does exist with the product and/or services being promoted. With these new guidelines, another big issue is email marketing, one of the major marketing techniques of most online marketers. Will a full disclosure be necessary for every email sales pitch?

Savvy web marketers know the key to increased sales is in the “follow-up” and the “cookie-ing” of potential buyers; how will the new Guidelines affect this very effective marketing practice? How all these new rules or guidelines play out will make next year a very interesting one for marketing on the web.

Despite this, perhaps the greatest cause for upheaval in the coming year will be Google. There are countless reasons why Google will be a major game changer in 2010 for online marketing. Ever since Bing and more recently the potential Bing/Yahoo competition, Google has gone into complete overdrive, implementing new changes and debuting new programs like there was no tomorrow.

First, we have Google Caffeine which Google is introducing (full force) early in the new year. Google Caffeine, which is a major overhaul of its search engine, will no doubt cause many a marketer some sleepless nights as the total fall-out becomes evident. Other Google updates in the past (Florida Update comes readily to mind) have wrecked havoc on many top ranking sites, but this time Google is doing things a little different and have even given webmasters a beta version of the new search engine. Still, rightly or wrongly, many online marketers are bracing themselves for the full impact of Caffeine, will it mean smooth sailing or a stomach sickening roller-coaster ride for marketers and webmasters?

Second, we have the introduction of “Real Time” search which will be featured in Google’s SERPs. This will make the social media sites like Twitter, FaceBook, MySpace… much more important. Again, the implications for online marketers could be enormous since many can now reach the first page through a different route. Will it also mean more “Real Time” spam? But more importantly, will it mean a greater marketing opportunity for the online marketer who exploits it?

Third, we are seeing Google moving more and more towards “Visual Search” with the introduction of Google Goggles for mobile phones. Just take a picture and you get the Google results instantly - no typing, just point and click. Just envision countless clueless teenagers or more importantly helpless shoppers suddenly being empowered with knowledge and wisdom. Could do more for education since the invention of the printed word and the info-commercial combined. Talk about scary! But will the implications for web marketing be just as revolutionary and enlightening?

Fourth, Google has made it known through its spokesperson Matt Cutts, that site-loading times will be a ranking factor in the new improved Google. Also, proper and correct page coding will also be more important if you want your site to be at full advantage. Broken links will be a big “No-No”, while linking out to important related sites a big plus. All this is only logical, Google’s main product is and has always been its search results, anything which improves those results and provides a more pleasing experience for the Google user should be front and center. Obviously, one way for Google to stay on top, is to provide the best search results to its users.

Fifth, in order to please the end-user, Google is also moving more towards “Personalized Search” which will make SEO and ranking in the top spot for your chosen keywords a total nightmare for many professional SEOs and online marketers. If everyone can choose their own top results, isn’t SEO more or less, a lame duck? Again, the ramifications of personalized search will further play out in 2010, but will professional marketers like what they see?

Finally, while no one would argue Google is King of the Hill when it comes to online search, will all these new changes strengthen or weaken Google’s grip? Will the combined Bing/Yahoo be able to give this giant some much needed competition? Or will Google’s main competition come from an unlikely source, such as big name multi-national corporations who are moving their operations online. Can these big-name keyworded domains start directly pulling in the majority of the web’s traffic, making all search engines secondary?

As people become more web savvy, will they go directly to what they’re looking for on the web, bypassing the search engines altogether - including the mighty Google? Such a scenario could have greater consequences for the affiliate marketer since a direct line to a company’s site or product will obviously mean less sales for the online marketer, who really works in coordination with the search engines, either through organic search or PPC (Pay Per Click) advertising in these same search engines.

Overall, the new FTC Guidelines and recent changes to Google, will make next year one of the most interesting times to be pitching anything online. Throw into this the full effect what a combined Bing/Yahoo might bring to the table, and you have the recipe for a tumultuous white knuckle ride, until the dust finally settles and marketers make adjustments like they always do. So hold on, because things will probably get a little hectic for many web marketers before we see the light at the end of the tunnel.

Posted via email from Yellow Door Media

Time to Scrap the White Pages?

By LEORA BROYDO VESTEL

It appears that the white pages – the section of the telephone book that lists residential numbers – may be going the way of the phone booth and rotary dial phone. A growing cadre of consumers and elected officials see the automatic delivery of white pages as unnecessary and wasteful given the availability of free online directories.

Stack of phone books.White Pages Inc.

The country’s largest independent online directory provider, White Pages Inc., has been a leading advocate for limiting these deliveries. The company has gathered more than 20,000 signatures for its “Ban the Phone Book”
campaign, which seeks the creation of “opt-in” programs for white pages phone books so they are delivered only to people who request them. The concept has attracted 5,000 fans on Facebook.

The Web site for the campaign declares that “up to 5 million trees are cut down each year to create the white pages phone book” and adds that “taxpayers are spending $17 million each year to have these books recycled.”

Phone book companies counter that White Pages is merely talking up its own business interests. They emphasize that no trees are harvested to make directories, which they say they are made from a combination of recycled paper and byproducts left over from the lumber milling process, like sawdust.

“We don’t kill trees for our product,” said Michele Meisch, marketing manager for the Valley Yellow Pages, which distributes 7.7 million directories in California. “We’re not this evil entity.”

Liz Powell, a spokesperson for White Pages, concedes the company could stand to gain if people no longer get white pages delivered to their homes – and search for numbers online instead. But she said it’s the environment, rather than the company’s bottom line, that serves as a motivation: “That’s our concern, first and foremost.”

Legislation aimed at limiting the distribution of white pages directories only to people who request them –- or at least providing customers with a way to opt-out –- has already been introduced in several states, including Alaska and New York.

Leland Yee, a California state senator representing San Francisco, has
promised to introduce a bill
to the Legislature in January that would prohibit telephone companies from delivering white pages unless customers specifically ask to receive them.

Under California law, all telephone companies are required to deliver free white pages to customers. The regulation -– which is similar to those in other states -– was put into place by the California Public Utilities Commission 14 years ago to minimize calls to directory assistance and promote distribution of yellow page advertising.

Adam Keigwin, Mr. Yee’s chief of staff, says the initiative fits in well with the senator’s overall agenda to limit waste. For the vast majority of people who don’t use printed directories, “it just seems wasteful,” Mr. Keigwin said.

AT&T seems to agree with this sentiment. The company is testing its own white pages opt-in scheme, the Residential White Pages Consumer Choice Program, in about 10 United States cities including Austin, Tex., Cleveland, Oklahoma City and Milwaukee. The cities were chosen based on internal research and surveys that showed customers in those markets were receptive to the idea, said Fletcher Cook, a spokesman at AT&T.

“It’s all about choice,” Mr. Cook said. “We want to act with an environmental conscience but also respect our customers’ preferences.”

Also to the point of customer choice, trade groups representing most phone book publishers in the United States recently created a Web site where users can type in their ZIP code, get a list of local publishers and notify them if they want delivery stopped.

But despite the advent of the digital age, it would seem many customers still prefer to thumb through a phone book the old-fashioned way. In July, when AT&T began its opt-in program in Ohio, the company’s call center was overwhelmed with calls from customers who wanted to place an order for a printed copy.

And some worry that in the rush to leave the old ways behind, certain people may be left out.

“Many Californians still rely on landline phone service to connect with family, friends and community, as well as local businesses, which are less likely to advertise online,” said Mindy Spatt, a spokeswoman for the Utility Reform Network, a ratepayer advocacy group in San Francisco. “So online directories are a poor substitute and not everyone has access to the Internet. We don’t want to see those folks be even more cut off.”

As for the Yellow Pages, their fate is more secure because they are still seen as important for generating business.

“People reference the yellow pages 3.3 billion times a year,” Mr. Cook said. “There’s still a high volume of usage.”

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Google Bids for Yelp’s Online Local Ad Communities

The Internet search leader wants a bigger slice of local online advertising, a market Google has failed to crack. But Yelp has much more than ads

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Google’s low-cost online ads have singlehandedly revolutionized the way big brands spread marketing messages across the Web. But the company has had a harder time luring ad dollars from local businesses and mom-and-pop shops.

The search giant is in talks to pay more than $500 million to buy Yelp, an online community for local business reviews, a person familiar with the matter said on Dec. 18. Google’s (GOOG) interest in the five-year-old startup underscores the value of local advertising online, a multibillion-dollar business it has so far struggled to enter. Analysts say acquiring Yelp could step up growth in Google’s core search advertising business, which has slowed in recent years, as well as in such other areas as mobile services. Representatives of Google and Yelp declined to comment on the talks.

While they were slow to move ad spending online, local advertisers have stormed the Web in recent years. As a whole, the market for local online advertising is expected to surge to $14.2 billion this year, from $2.1 billion in 2004, according to research firm Borrell Associates. Increasingly, local shops are shifting spending from big phone books such as the Yellow Pages and other print media to the Web sites of local newspapers and such directory sites as Yelp and InterActiveCorp (IACI)-owned CitySearch, says local media analyst Gordon Borrell. With consumers so attuned to the convenience of the Internet, “Why do you need the phone book any more?” he asks.

Google has flirted with local advertisers before. The company works with online directories such as the AT&T (T)-owned YellowPages.com, whose sales people pitch businesses on buying sponsored links in search results. In September, Google invited merchants to add details about their businesses to Google Maps, a tool used by millions each day.

at Yelp, 8 million local reviews

But the Mountain View, Calif., Web pioneer has lacked a direct line of contact with smaller sellers sprinkled throughout the country. “Reaching those small advertisers is very difficult and expensive,” says Matt Booth, senior vice-president at the Kelsey Group. “Local could be a big part of their business, but it’s not a huge part of their overall business today.”

Yelp, on the other hand, is all about local. Started in 2004 with a $1 million investment from PayPal (EBAY) co-founder Max Levchin, the site says that each month it attracts more than 26 million people who collectively have contributed more than 8 million one- to five-star reviews on attractions in their neighborhoods. San Francisco-based Yelp has a sales force of 200 people who sign up local merchants for sponsored listings throughout the site. Ad revenue totaled about $45 million this year, according to analysts’ estimates, and Yelp has been expecting to become profitable in 2010.

Google has increased its pace of acquisitions in recent months to beef up its advertising business and to snap up assets devalued amid the recession. Yelp would help Google get smarter about local advertising, says Sandeep Aggarwal, analyst at Collins Stewart. “Yelp has more intelligent information,” he says. Instead of just addresses, phone numbers, and other basic data on small businesses, Yelp also boasts extensive knowledge of people’s tastes and price preferences. “Often when someone is looking for something, they also want this kind of information,” Aggarwal says.

“Yelpers:” local, tight-knit groups

That data would likely prove valuable to Google’s mobile efforts, too. This year, a free app preinstalled in the Motorola (MOT) Droid and other phones using Google’s Android software let users receive turn-by-turn navigation to their destination. With Yelp’s data, the app could suggest restaurants and other services along the way.

Yelp also gives Google entrée to a loyal social community—something it has had difficulty building on its own in the past. Users of Yelp, often calling themselves “Yelpers,” have been known to form tight-knit groups that meet at favorite bars and hang-outs. “This is distinct from what Google is about,” says Greg Sterling, principle of Sterling Market Intelligence. Yelp’s is a fandom that lures a lot of interested advertisers.

Sterling says a Yelp deal might be about more than just ads. “[Google] has ambitions that are broader than simply selling advertising. There’s a whole range of stuff they can offer” small businesses, he says. By cozying up to more mom and pops, the company may hope to get the word out about its Google Docs and other online apps. The vast majority of small businesses buy competing software from Microsoft.

Google’s negotiations with Yelp are unlikely to conclude before yearend, says the person familiar with the matter. Technology blog TechCrunch first reported on the talks.

Clinching a deal might give Google a leg up on rivals Microsoft (MSFT) and Yahoo! (YHOO), which analysts say were also potential buyers. The talks are most likely to rankle AT&T and other companies that partner with Google to “resell” search ads to local businesses signing up for the Yellow pages. (AT&T did not immediately respond to a request for comment.) Says Borrell: “Those relationships have gotten tenuous because they believe Google is competing with them by providing all this great stuff.”

Douglas MacMillan is a staff writer for BusinessWeek in New York. 

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What Google’s “Real-Time” Search Means to SEO

Leading New York search engine optimization and Internet marketing firm says that Google’s new “real-time” search can boost traffic for those that take advantage of social media marketing.

Online PR News – 18-December-2009 – Leading New York search engine optimization and Internet marketing firm says that Google’s new “real-time” search can boost traffic for those that take advantage of social media marketing.

According to Peter Crisafi, Vice President of dzine it, Inc., a reputable Manhattan search engine optimization (SEO) and online marketing firm with an array of clients worldwide, Google’s new “real-time” search bridges the gap between social networking and search marketing.

“Google’s new real time search is about as direct as it gets when it comes to social networking and search marketing,” says Crisafi. “With this new search parameter, Google offers users real-time search results from Facebook, Twitter, MySpace, and other social networking sites.”

real-time

With the advent of Google’s real-time search engine features, Crisafi says that now is the time for website owners to take advantage of social networking sites to drive traffic, if they have not done so already. He adds that while “real-time” searches are suddenly all the rage among search engine optimization experts, the concept has been in the works for quite some time.

“Google has been working toward the roll-out of real-time search for years,” says Crisafi. “Following a poor search engine performance from its own service, Google Finance, experts set out to create what it called a QDF algorithm, which determines which queries will be augmented with the most recent content available, in addition to the content with the highest page rank.”

In other words, Crisafi says, businesses that take advantage of Facebook, Twitter, and other social networking sites have the opportunity to really drive traffic these days.

Of course, Google’s new real-time search also has the potential for abuse, Crisafi notes, among spammers and black hat search engine marketers.

“In order for a company to ensure that they are using Google’s real-time search properly and above board,” says Crisafi, “businesses should only hire a search engine optimization firm that not only has experience in social network marketing, but also adheres to organic, white hat search engine optimization practices.”

Established in 2003, dzine it, inc. is a leader in Custom web development, programming and design solutions for small and large business, agencies. The company offers a wide range of business-centered visual communication solutions, including web-based content management, web design, graphic design, custom web software applications, ethical white hat search engine optimization (Organic SEO), Video Encoding, and print media solutions. For more information, call 718.336.2660 or visit www.dzineit.net.

Copyright 2009 dzine it, inc. All rights reserved. This material may not be published, broadcast, rewritten or redistributed.

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